This Refund and Cancellation Policy applies to Adminishvili free trials, monthly subscriptions, recurring payments, and purchases of additional AI Credits.
Adminishvili is operated by DT Alpha Group LLC, a company registered in Georgia. Company and contact details are displayed on our Contact page and in the website footer.
This Policy forms part of the Adminishvili Terms of Service. Nothing in this Policy limits rights that cannot lawfully be limited.
Where a three-day free trial is offered, you may cancel at any time before the trial deadline displayed at checkout and in your account.
You can cancel:
If cancellation is completed before the displayed trial deadline:
We will send or display an electronic cancellation confirmation. Keep the confirmation for your records.
You may cancel automatic renewal at any time.
Unless a refund or statutory withdrawal right applies:
To avoid the next renewal, cancel before the renewal date and time shown in your account. If a charge has already been initiated before cancellation is completed, contact us promptly so that we can review the transaction.
Cancellation of the subscription does not automatically delete the Adminishvili account or associated data.
If you qualify as a consumer under applicable law, you may have a mandatory right to withdraw from a distance service contract.
Under the Georgian Law on the Protection of Consumer Rights, an eligible consumer generally has the right to withdraw from a distance service contract within 14 calendar days from conclusion of the contract, without giving a reason, unless a lawful exception applies.
The start of a three-day free trial does not replace or remove a mandatory statutory withdrawal right.
To exercise a withdrawal right, send a clear statement before the applicable deadline:
Include enough information to identify the account and transaction, such as your name, account email, order or transaction date, and the subscription concerned. We will acknowledge an electronic withdrawal request.
Where a valid statutory withdrawal applies, we will initiate reimbursement through the original payment method without undue delay and within the period required by law. Mandatory exceptions and rules concerning services that began at your express request apply only to the extent permitted by law.
This statutory section generally concerns persons purchasing primarily for private purposes. A purchase made wholly for business or professional purposes may not qualify for consumer withdrawal rights, but the other parts of this Policy still apply.
In addition to mandatory legal rights, we will review refund requests relating to:
Depending on the circumstances, we may provide a full refund, partial refund, account credit, correction of the transaction, or restoration of the Service. Mandatory legal remedies take priority over this discretionary review.
Unless mandatory law requires otherwise, a refund will not normally be provided solely because:
We will not apply this section where doing so would restrict a mandatory consumer right or remedy.
Additional AI Credits are delivered digitally to the Adminishvili account after successful payment.
If a credit purchase is duplicated, incorrectly allocated, or not delivered, contact us so that we can correct the balance or refund the affected payment.
Used AI Credits are generally not refundable because the corresponding AI service has already been supplied. Unused additional AI Credits may be refundable where required by a statutory withdrawal right or where we expressly approve a refund.
If a payment for AI Credits is refunded or reversed, the corresponding unused credits may be removed from the account. If the credits have already been used, we may deduct the corresponding balance or request payment, to the extent permitted by law.
Email info@adminishvili.com with the subject “Refund Request” and include:
Do not send your full card number or card security code.
We may request reasonable information to verify the account, transaction, and authority of the requester. We will review the request and communicate the outcome electronically.
Approved card refunds will normally be initiated through the original payment method. We will initiate any reimbursement required by Georgian consumer law without undue delay and no later than 14 calendar days after receiving a valid withdrawal notice, unless a lawful exception applies.
After we initiate a refund, the time required for the amount to appear depends on TBC Bank, the card network, and the customer’s issuing bank. We do not control their processing times.
Any currency conversion difference or bank fee imposed independently by the customer’s bank is outside Adminishvili’s control.
Please contact us first if you do not recognise a charge or believe a billing error occurred. This allows us to investigate and, where appropriate, cancel a renewal or issue a refund more quickly.
This request does not restrict your right to contact your bank or exercise a legal payment-dispute right.
DT Alpha Group LLC
Website: https://adminishvili.com
Email: info@adminishvili.com
The company registration number, legal address, and support telephone number are displayed on the Contact page and in the website footer.